Q1.Do you have your own factory ? Yes!We are direct factory supplier with 15years experience. Welcome to visit our factory and click our official website:www.dgzhidian.en.alibaba.com. Q2. What is your main products? Woven labels,washcare labels, Heat transfer label,Embroidery badge,Paper card, Hang tag,Label sticker, Blister card, Gift box etc. Q3.Can i get a sample before mass production? Of course!Pre-production sample for your quality evaluation. Mass production will be started after your confirmation on this sample. Q4. What details required for products quotation ? Please offer the clear artwork of the product(including size ,color,quantities), If your product carries TM or R trademark characters, please provide us with a trademark registration certificate and power of attorney. Q5. What’s about the lead time of Logo Printing products like box ,tags ,label sticker ? It depends on the products and order quantity,,normally 3-6days after artwork and payment confirmed. Q6. What format design file of Logo Printing Stickers you want for printing ? AI,PDF,CDR,high JPG (over 300 DPI). Q7. Do you have MOQ of your products ? MOQ for Box with custom logo :1000pcs to 3000pcs MOQ for Hang tags/cards with custom logo :2000pcs MOQ for Label sticker with custom logo :3000pcs Q8. Do you offer quality guarantee? Yes, if any of our products have a quality problem, we will change the same for you . On the order process,we have inspection standard before delivery and will supply you the pictures.We are a manufacturer producing the Garment accessories products with our own machines which insure the quality. Q9. How can I place an order? a. To call us if you are in a hurry. b. To chat with our online service sales team on alibaba. c. To fill in our required details as clear as possible, so that we can get to you back within 4 hours. Q10. What is the shipment method can i choose? How about the shipping time of each option? For small quantity shipment by express such as DHL , TNT, FedEx,UPS, Etc 3-5days For big quantities by sea 7-35 days,or air way 3-10days. Q11. What's the trade term and payment terms? Normally EXW,FOB,CIF.We accept TT,western union,alipay,Cash.